Hiring Deck Builders? Red Flags & Positive Signs to Consider
A deck can transform your relationship with your home and yard, uniting the indoors and outdoors while providing years of enjoyment. However, choosing the right deck company is crucial. If you’re not tackling the project yourself, how do you choose the best contractor? In this guide, we’ll discuss red flags to watch for, as well as signs indicating you’re working with a trustworthy builder.
Red Flags to Watch Out For When Choosing a Deck Company
While most contractors are reputable, some focus solely on profit. To avoid these, here are six red flags to watch for when selecting a deck contractor.
They Want Full Payment Upfront
It’s normal for a builder to ask for a deposit to cover material costs. However, if a contractor demands full payment upfront, walk away. Paying in full before work begins leaves you vulnerable if the contractor fails to deliver or disappears.
“A structured payment schedule protects both parties by ensuring consistent payment. It also motivates contractors to adhere to timelines and quality standards since payments are tied to achieving specific milestones. Always align payment schedules with project phases to maintain control over the project’s progression.”
—Tom Silva, General Contractor at This Old House
They Only Accept Cash
If a contractor insists on cash payments for a discount, be wary. This often signals they lack a business bank account and might not be a licensed contractor. If unlicensed, they might also be uninsured, which means you’re at risk if damage occurs or a worker is injured on your property.
They Employ High-Pressure Sales Tactics
A reputable contractor will give you time to make a decision. If they pressure you to act immediately or offer limited-time deals, it’s a red flag. Good contractors allow you to weigh your options on your terms.
They Don’t Provide a Contract
A formal contract is essential for any major project. It outlines the scope of work, timeline, and payment schedule. Without it, you have no written guarantee of the work or the timeline, leaving you vulnerable.
“A good contract contains specific components such as the contractor’s identification information (address, email, etc.), a payment schedule, exact costs, and all items not included. Make sure all this information is there; if they’re not willing to provide it, red flag alert.”
—Angi Solution Center
Their Prices Are Suspiciously Low
If a contractor offers prices that seem too good to be true, they probably are. Low prices can indicate they are cutting corners on materials or labor, or lack the experience to do the job correctly, which could lead to future issues with your deck.
They Don’t Have a Portfolio
While every contractor has to start somewhere, a lack of portfolio or past work examples is concerning. If they can’t show you completed projects, they may lack the experience or credibility you need.
Signs a Deck Building Company is Credible
Now that you’ve identified potential red flags, here are several signs that a contractor is trustworthy and reliable.
- They’re Licensed and Fully Insured — Always ask for proof of their license and insurance. If they hesitate or refuse, consider it a red flag. A legitimate contractor will provide this information without hesitation.
- They Have a Good BBB Rating — A reputable company will be registered with the Better Business Bureau (BBB) and maintain a positive rating. They should also offer references, and top contractors often have review sections on their websites.
- They Offer a Warranty — A good decking contractor will provide a warranty on their labor, ensuring that if any part of the deck needs repair within a year, they will fix it at no charge.
- They Answer Your Phone Calls — A professional contractor will return calls and address concerns. If they consistently ignore you, they may not be reliable.
- They Have References — Positive reviews and testimonials from past clients are a strong indicator of quality. Ask for references and, if possible, view photos of their work. A trustworthy company will proudly showcase their projects and offer feedback.
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Explore photos of custom decks built by our contracting team – including decks made with Timbertech® decking, TRex® decking & wood planks.
Questions to Ask Decking Contractors Before Hiring Them
Choosing the right decking contractor ensures a successful and stress-free project. To make an informed decision, here are five essential questions to ask any prospective contractor before hiring them.
- Are you licensed and insured? — Always confirm that the contractor is licensed and carries the proper insurance. This protects you from liability in case of accidents or damage during the project.
- Can you provide references or reviews from past clients? — Ask for references or online reviews to get feedback on their previous work. A reputable contractor should have no trouble sharing testimonials or examples of completed projects.
- What is the estimated timeline for completing the project? — Understanding the estimated timeline helps you plan accordingly. A reliable contractor should provide a realistic timeframe for project completion.
- Do you provide a written contract? — A clear, written contract is essential. It should detail the scope of work, costs, and project timeline to ensure both parties are on the same page.
- What materials do you recommend and why? — Ask the contractor about the materials they suggest and their reasoning behind the choice. A knowledgeable contractor will recommend durable, quality materials suited to your specific needs and budget.
Asking these questions ensures you’re hiring a reputable contractor who can meet your expectations and complete the project on time. Make sure to review their answers thoroughly before making your final decision.
Call Our Deck Builders For Trustworthy Local Services
Building a backyard deck is a big, expensive project, so you need to be careful about who you hire. While most contractors are honest and hard-working, some are only out to make a quick score and disappear. The easiest way to avoid these phonies is by staying alert to the various ways unscrupulous contractors try to rip people off. By following the tips above, you’ll be certain to find the right contractor for your deck.
When planning a log deck for your outdoor space, it’s essential to partner with a reliable and skilled custom deck company that shares your vision. With expert design and craftsmanship, a log deck can turn any backyard into a serene, rustic retreat.